Terms of service

OVERVIEW

Welcome to Beyond Bunions! The terms "we," "us," and "our" refer to Beyond Bunions. Beyond Bunions operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Beyond Bunions is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with our Privacy Policy (the "Terms"), describe your rights and responsibilities when you use the Services. Please read them carefully — they include important information about your legal rights, warranty disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, you may be asked to provide information such as your email address, billing, payment, and shipping information. You represent that all information you provide is correct, current, and complete, and that you have all rights necessary to provide it.

You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to accurately represent our products in our online store. Colors or product appearance may differ from how they appear on your screen due to your device and its settings. We do not warrant that the appearance or quality of any product will meet your expectations or match how it's depicted in our store.

Product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason at our discretion. Your order is not accepted until we confirm acceptance, and we must receive and process your payment first. Please review your order carefully before submitting — we may be unable to accommodate cancellation requests after an order is accepted. If we cannot accept, change, or cancel an order, we will attempt to notify you using the contact information provided at checkout.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent that your purchases are for personal or household use, not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged is the price in effect at the time your order is placed, as shown in your order confirmation email. Posted prices do not include taxes, shipping, handling, customs, or import charges unless stated otherwise.

You agree to provide current, complete, and accurate payment and account information, and to promptly update it as needed. You represent that (i) your payment information is true and complete, (ii) you are authorized to use the payment method provided, (iii) charges will be honored by your card issuer, and (iv) you will pay all charges incurred at the posted prices, including shipping, handling, and applicable taxes.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping or delivery delays. All delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services — including all trademarks, text, images, graphics, product reviews, video, and audio, and their design and arrangement — are owned by Beyond Bunions, its affiliates, or licensors, and are protected by applicable intellectual property laws.

These Terms permit personal, non-commercial use of the Services only. You must not reproduce, distribute, modify, publicly display, republish, or transmit any material from the Services without our prior written consent. Beyond Bunions's names, logos, and slogans are our trademarks and may not be used without our written permission. All rights not expressly granted are reserved.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools we neither monitor nor control. Such tools are provided "as is" and "as available" without warranties of any kind. Your use of any optional third-party tool is at your own risk.

SECTION 8 - THIRD-PARTY LINKS

The Services may link to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party site. If you leave our Services to access third-party materials, you do so at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Beyond Bunions is powered by Shopify, which enables us to provide the Services. Any purchases you make are made directly with Beyond Bunions. Shopify is not responsible for any aspect of sales between you and Beyond Bunions, and you release Shopify from all related claims, damages, and liabilities.

SECTION 10 - PRIVACY POLICY

All personal information we collect is subject to our Privacy Policy, which may also be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read our Privacy Policy. Shopify hosts the Services and processes certain personal information as described there in order to provide and improve the Services.

SECTION 11 - FEEDBACK

If you submit ideas, suggestions, reviews, or other feedback ("Feedback"), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, and publish it for any purpose, including commercial use. We have no obligation to keep Feedback confidential, compensate you for it, or respond to it. You represent that you own the rights to your Feedback and that it does not violate any third party's rights or contain unlawful, abusive, or obscene material.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Our Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct these, and to change, update, or cancel orders based on inaccurate information, at any time without prior notice.

SECTION 13 - PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not: use the Services for any unlawful or malicious purpose; violate any applicable law; infringe our intellectual property or that of others; harass, defame, or harm any person; transmit false or misleading information; send spam or unsolicited advertising; impersonate any person or entity; or engage in conduct that restricts others' use of the Services or exposes us to liability.

You also agree not to: upload viruses or malicious code; reproduce, resell, or exploit any portion of the Services without authorization; collect or track others' personal information; phish or pretext the Services; use scraping tools, bots, or automated means to access the Services in a way that conceals that access is automated or that bypasses access controls; or otherwise interfere with or circumvent our security measures. Automated agents that identify themselves and comply with Section 14 below are permitted. We reserve the right to suspend or terminate your account at any time if we determine you've violated these Terms.

SECTION 14 - AGENTS

This section applies if you use, allow, or enable an "Agent" — software that takes autonomous or semi-autonomous action on your behalf without direct supervision — to access or interact with the Services.

An Agent may not access the Services unless it: (i) identifies itself in all requests, including in the user agent string ("Agent/[agent name]"); (ii) does not conceal that it is an Agent or attempt to mimic human behavior or bypass CAPTCHAs; (iii) responds truthfully to any prompt asking whether it is a human or a computer; and (iv) does not circumvent any measure we use to control Agent access. We may limit or block Agent access at any time, including by technical measures.

SECTION 15 - TERMINATION

We may terminate this agreement or your access to the Services at our sole discretion, at any time, without notice, and you remain liable for all amounts due through the date of termination. Sections that by their nature should survive termination will continue to apply, including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, and Indemnification.

SECTION 16 - DISCLAIMER OF WARRANTIES

Information on the Services is provided for general informational purposes only. We do not warrant its accuracy, completeness, or usefulness, and any reliance on it is at your own risk. Nothing on the Services is medical advice or a substitute for consultation with a qualified physician or podiatrist. Individual results from any product may vary, and no specific outcome is guaranteed.

The Services and all products offered are provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Services will be uninterrupted, timely, secure, or error-free.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Beyond Bunions, its partners, officers, employees, affiliates, agents, and service providers — and those of Shopify — will not be liable for any indirect, incidental, punitive, special, or consequential damages, including lost profits or lost data, arising from your use of the Services or any product, regardless of the legal theory, even if advised of the possibility of such damages.

SECTION 18 - INDEMNIFICATION

You agree to indemnify and hold harmless Beyond Bunions, Shopify, and our respective affiliates, officers, and employees from any claims, damages, or liabilities, including reasonable attorneys' fees, arising from your breach of these Terms, your violation of any law or third-party right, or your use of the Services.

SECTION 19 - SEVERABILITY

If any provision of these Terms is found unlawful or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remainder of these Terms will remain in effect.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms is not a waiver of that provision. These Terms, together with any policies referenced here, constitute the entire agreement between you and us regarding the Services, superseding any prior agreements.

SECTION 21 - ASSIGNMENT

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign or transfer these Terms without notice or consent.

SECTION 22 - GOVERNING LAW

These Terms are governed by the laws of the District of Columbia, without regard to conflict-of-law principles. You and Beyond Bunions consent to the exclusive jurisdiction and venue of the courts located in the District of Columbia.

SECTION 23 - HEADINGS

Headings are included for convenience only and do not limit or affect these Terms.

SECTION 24 - CHANGES TO TERMS

We may update these Terms at any time by posting changes to our website. Your continued use of the Services after changes are posted constitutes your acceptance of those changes.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms should be sent to:

Beyond Bunions
support@beyondbunions.com